Help · Self-serve support

Get the needle unstuck.

Start with the right support path: learn the game, check account and data rules, send beta Feedback, or reach a human when the wall is actually broken.

Side A · Choose a lane

Learn the loop

New to the game?

See how themes, anonymous submissions, voting, results, and league rituals fit together.

How it works

Account and data

Privacy or account question?

Review data controls, anonymity expectations, retention, and how to reach us about privacy.

Beta inbox

Found a rough edge?

Send a private beta note for bugs, ideas, and anything that does not fit a support email.

Send Feedback

Human support

Need a person?

For broken league flows, billing confusion, or access trouble, email the support crew directly.

[email protected]

Support levels

League tiers set the support commitment. Free is self-serve, Crew adds email support, and Club adds priority human support during beta review.

Compare tiers

Side B · Quick answers

Common support questions.

Can I join without linking music?

Yes. Music-provider linking is only needed when a workflow has to create or play through a provider account.

Where do feature ideas go?

Use Feedback during beta. Public Requests voting is planned separately and is not live yet.

Who gets priority support?

Support level follows the league pricing tier. Free stays self-serve, Crew adds email support, and Club adds priority human support.